Operations Support

Specialized capacity on demand

Analytical Application Support

We handle all the complexity of managing analytical applications that minimizes all your operational risk


Analytical Application Support monitoring analytical applications and recommending opportunities for improvements in performance and reliability.

Incident Management

Responsible for the Incident Management process ensuring proper handling of all Incidents from reporting to resolution.


Evaluate the model effectiveness and accuracy to arrive at enhancement recommendations.

Data Science COE

An agile model of engagement that provides you with seamless access to skilled Kavi data scientists.

Typical resourcing models found in the market are broadly speaking either project based or time and materials based. The project based model is not suited for resourcing the Analytics COE (Center of Excellence). Time and materials models do not provide value and protect against the resource dependency risks.

Our Capacity on demand model offers clients protection against risks associated with skilled analytics resources such as:

  • Ability to source and retain analytics resources that are in high demand and short supply
  • Having access to solutions architects with functional and domain expertise
  • Dependency and exposure to specific individual resources
  • Diverse business and technology skillsets requirements
  • Overheads associated with having to manage multiple vendors
  • Oversee their day-to-day activities and managing resource utilization risks

Technology Management

We provide administration services to advanced analytical and data platforms such as SAS and Hadoop.

  • Preventive system health monitoring and reporting services
  • Back up
  • Applying hot fixes
  • User administration
  • Data access administration
  • metadata permissions and content access
  • Monitoring the performance and recommending opportunities for improvements
  • Enhancements and changes to the security architecture
  • Apply security patches and upgrades
Administration services on

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