Operations Support

Specialized capacity on demand

We handle all the complexity of managing analytical applications
that minimizes all your operational risk.


Analytical Application
Support monitoring
analytical applications
and recommending
opportunities for
improvements in
performance and reliability.

Incident Management

Responsible for the
Incident Management
process ensuring proper
handling of all Incidents
from reporting
to resolution.


Evaluate the model
effectiveness and accuracy to
arrive at enhancement

An agile model of engagement that
provides you with seamless access to
skilled Kavi data scientists.
Typical resourcing models found in the
market are broadly speaking either
project based or time and materials
based. The project based model is not
suited for resourcing the Analytics COE
(Center of Excellence). Time and
materials models do not provide value
and protect against the resource
dependency risks.

Our Capacity on demand model offers
clients protection against risks associated
with skilled analytics resources such as:

  • Ability to source and retain analytics resources that are in high demand and short supply
  • Having access to solutions architects with
    functional and domain expertise
  • Dependency and exposure to specific individual resources
  • Diverse business and technology skillsets requirements
  • Overheads associated with having to manage multiple vendors
  • Oversee their day-to-day activities and managing resource utilization risks.

We provide administration services to advanced
analytical and data platforms such as SAS and

  • Preventive system health monitoring and
    reporting services
  • Back up
  • Applying hot fixes

  • User administration
  • Data access administration
  • metadata permissions and content access
  • Monitoring the performance and recommending
    opportunities for improvements
  • Enhancements and changes to the security
  • Apply security patches and upgrade