The current provider lack expertise in SAS and Azure, didn’t provide the metric reporting, didn’t extend the after hours or weekend support and not offer the comprehensive support solution..
Kavi managed services optimized the reliability and performance of the client’s SAS infrastructure in the Azure cloud. We also tailored our offering to fit their needs to maximize the return on investment in SAS technologies and Azure cloud. We not only monitor their SAS infrastructure but also the Azure cloud services and resources.
Single point-of-contact, risk prevention by proactive monitoring, best protection to safeguard their technology investment and achieve operation goals.
Scope of Engagement